Calendar

This is one of the most important parts of the System. It allows you to quickly view current status, plan bookings for the future and then confirm them too.

A regular guest would like to book again. Search the Database to find the client. Easily move into the Reservation screen with all details confirmed quickly and accurately by going through the following steps

Drag the Mouse over a preferred range of dates – the Dark Blue Bar

Enter the guests name under Guest Name

Click Find Guest to bring up Database details                                               

Click OK for Personal Details form 

Coloured Bars confirm the current status of the selected accomodation.
Inquiries are easily converted into bookings.

Customer Details from Database search

Personal Details Form

Now, Double click on Dark Blue Bar to move into the New Reservation Form. 

This will bring up the New Reservation Form

Enter number of people staying                                                       

Special Discounts can be entered here

Details of Booking Agents can be entered here if applicable

Click on  Make a Reservation to pass through to the Reservations screen.

Reservation

Clients details have now been carried forward from the New Reservation form. Personal details such as address, phone number etc have all been completed on the left hand side of this form.

As an Agent has made the booking the status is now changed to Confirmed.

The Dark Blue Bar on the Calendar Screen will now change to yellow to reflect this change in Status.

Arrival and Departure dates and times are confirmed under Room Detail

The Accommodation details are broken down by each day. Here extra requests can be entered. It also allows you make any changes to a particular booking eg adding names of extra guests or changing rooms etc.

Account

Details of the Accommodation, prices, any discounts applied and any other charges will be displayed in this window

Transaction Button

Allows you to progress the booking or at a later stage finalise payment or handle any refunds

Print

Allows you to process an Invoice or prepare a variety of different letters depending on circumstances.

Deposits and Payments due as well as due by dates appear just to the right of the Print Button.

Code

You can enter specific details against the guest and special events such as  Christmas or a Birthday will be highlighted for the appropriate action to take place

Any entries made against this booking are registered under Contact History. Not only is this important information for this particular booking, but also helps to create an important profile on this particular client.

One of the main aspects of Fully Booked is the powerful relational Database that manages many important areas of the System.

One of  these key areas is the ability to collect data on Source of Business and present this to you in a Report that will compare your promotional expenditure against the actual occupancy.

This is a very important aspect of helping you maximise your expenditure. Perhaps you spent a large amount on one particular campaign and now want to see the results. Run the Report – perhaps  the results show that the return from this promotion has been quite poor, but the best performing area is your repeat business. Now you are able to effectively  plan your next promotion. 

Every time you complete a reservation not only will the system save all the details, it will also prompt you to enter the Source of Business.

This must be entered to able to proceed any further

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